Restaurant Manager (CBD Location)

About the role

Don Signature Crab is a modern seafood restaurant known for live crab specials and approachable coastal flavours. Located in the heart of the CBD, the outlet serves a steady mix of office lunch guests, business diners and evening leisure crowds. The venue combines casual seafood dining with attentive service standards and a focus on repeat customers.

The Restaurant Manager will be the primary on-site leader responsible for smooth service delivery, staff supervision, rostering and customer experience. You will work closely with the kitchen head to maintain quality and timing during peak lunch and dinner services, manage inventories and contribute to local sales growth through upselling and promotions.

This role suits a proactive hospitality professional who thrives under pressure, enjoys mentoring a small FOH team and has hands-on experience with POS, service SOPs and basic P&L monitoring. There is opportunity for progression within the group for the right candidate, including multi-outlet operations and senior management roles.

About Don Signature Crab

Don Signature Crab is a Singapore-born seafood brand specialising in live crab dishes and shared-set dining. The group operates several outlets across the city, focusing on fresh ingredients, consistent service and an approachable dining atmosphere suited to both weekday business crowds and weekend diners.

What you can expect

• Prime CBD location with high weekday footfall
• Established brand with repeat corporate clientele
• Competitive monthly salary and performance bonuses
• Career progression to multi-outlet management
• Structured training and staff meal provisions

Key responsibilities

• Oversee daily front-of-house operations, including opening and closing checks
• Lead, coach and schedule FOH team (supervisors, servers, hosts) to meet service standards
• Manage reservations, walk-ins and table allocations during peak lunch and dinner shifts
• Ensure high levels of customer service; handle guest feedback and escalate escalations professionally
• Work with the kitchen to coordinate service flow, specials and menu changes
• Monitor daily sales, labour costs and assist with basic P&L and inventory control
• Conduct cash handling, POS reconciliation and end-of-day banking procedures
• Ensure compliance with health & safety regulations and company SOPs
• Recruit, onboard and run regular training for new and existing staff
• Drive local marketing promotions, upselling and corporate account relationships

Requirements

• Minimum 3 years' supervisory experience in a full-service restaurant or seafood concept, with at least 1 year in a manager-level role
• Proven ability to manage a busy lunch-and-dinner operation in a CBD environment
• Strong customer service and complaint-resolution skills
• Experience with POS systems, cash handling and daily takings reconciliation
• Comfortable with rostering, labour cost monitoring and basic inventory control
• Excellent communication skills in English; conversational Mandarin is a plus for customer-facing duties
• Able to work flexible hours including evenings, weekends and public holidays on rotation
• Eligible to work in Singapore

How to apply

Apply via the job URL or email your CV and a short note about your restaurant management experience to [email protected] with subject line: "Restaurant Manager (CBD Location) — [Your Name]".